D2C Coordinator // One Little Independent (London) EXPIRED

One Little Independentareseeking a full time D2C Coordinator to join their team in the SW London office. Full time, office based.

Independent record labelOne Little Independentarerecruiting for a full time D2C Coordinator to join the team in our SW London office to fulfil customer orders ofmusic and merch worldwide across our roster. This role will be full-time and office based.

Main responsibilities (including but not limited to):

• Mail order: process, pack, ship and record direct customer orders, including from the website, Bandcamp and other sales platforms as required
• Handle all music mailouts for UK and international promo teams
• Provide customer service support to all our mail order customers and other related administrative duties
• Help the warehouse and logistics team manage the physical conditions of the warehouse, ensuring it operates in a safe and orderly fashion
• Other warehouse, administrative and sales-related duties as required by the team
• There is potential scope for the right candidate to assist in other areas of the label - this will be assessed based on workload, experience, interest and label requirements (but the focus of this role remains facilitating D2C orders and related warehouse and sales duties)
• OLI work hours are 10am - 6pm Monday-Friday

The Ideal Candidate Demonstrates:

• At least one year's experience working at a music label in a similar role, music store with online presence or equivalent experience working in a fast-paced D2C sales environment
• Passion for independent music and interest in working at a label
• Confident in Microsoft Office(Excel and Word)
• Great attention to detail andfollow-through skills
• Experience in and keenness to provide great customer service
• A self-starter and fast learner, used to working both independently and as part of a team
• Highly committed, proactive, discreet and a reliable professional
• Numerate, with excellent organisational skills and the ability to multitask and prioritise to tight deadlines

If you cannot tick off everything on this list but you feel that you would excel in this role regardless, we encourage you to apply and tell us why.

What we offer:

• 20 days of annual leave
• Opportunities for progression for the right candidate