Technician 3

Join a leading independent technology and services provider as a Technician 3!

Job Overview: Senior Customer Engineers provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. Senior Customer Engineers can also provide basic Wintel server installation, configuration, administration, and break fix repairs. A Senior Customer Engineer is hardware and software skilled and accredited through the appropriate vendor training programs.

Location: London SE1 8HL

Daily Rate: PAYE - £19.38/hr (Basic) or UMB - £25.15/hr (Under IR35)

Contract Length:5 Months

Start/End Date: 03-Nov-25/30-Apr-26

Work Schedule: Mon-Fri 07:00 - 19:00

Candidate must hold SC (Security Clearance).

Willingness to drive a vehicle supplied by the customer on occasion when required to travel to different customer satellite sites, so a clean driving licence is required.

Job Description

• Our Ring Fenced Team comprises 15 engineers covering the London area for sickness, holiday cover, Resource on demand requests and project requests.
• The RFT covers a number of different customer accounts, including government and banking customers, so you will be required to gain clearances for a number of different customers, including Government SC and DV.
• Senior Customer Engineers provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services.
• Senior Customer Engineers can also provide basic Wintel server installation, configuration, administration, and break fix repairs.
• A Senior Customer Engineer is hardware and software skilled and accredited through the appropriate vendor training programs.

Key Responsibilities

• Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. HP, Dell and Lenovo.
• macOS experience and knowledge, desktop and MacBook
• Good MS Office products experience - Office 365 and Teams.
• Experience of using Apple, Android and other mobile devices.
• An understanding of wireless connectivity and fault diagnostics.
• To be able to floor walk and deal with any technical quires as well as walk-up Tech Bar environments.
• Able to navigate around the OS, to find and recreate desktop shortcuts.
• Able to add printers and map network connections.
• Able to follow scripts to build and configure laptops and desktops.
• To perform moves and changes and set up workstations.
• Experience and knowledge of server technology including datacentre - HP Proliant G8 - G10, Dell server, Lenovo blades. Back-ups, tape library, storage, configuration and hardware.
• Cisco knowledge
• Excellent customer skills are essential.

How to Apply:If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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