Station Operations Lead - Disruption & Customer Service

A leading rail operator in Hull seeks a dedicated Station Team Leader. This role requires strong leadership to manage service disruptions, provide support to train crews, and ensure station operations run smoothly. Candidates must excel in customer service and possess the ability to make logical decisions under pressure. The position aims to create an efficient environment for both passengers and staff while maintaining high operational standards. Competitive salary and generous benefits are offered, including free travel for staff and dependants.