Service Excellence Representative

About us Unilabs is one of the leading diagnostic companies in Europe and offers a comprehensive range of laboratory and imaging services on the continents. As a digital leader covering the entire field of diagnostics, Unilabs' more than 10,000 experts worldwide save lives every day. Unilabs invests heavily in technology, equipment, and personnel and uses cutting-edge digital technologies in its laboratories and imaging institutes to improve the lives of nearly 100 million people each year. Responsibilities • Paramedical: Experience in the pharmaceutical industry or in the healthcare field is a major asset. • Professional Skills: Experience in managing clients and business activities in a healthcare or service-oriented environment, through phone, email, and digital channels. • Clear and Efficient Communication: Proficiency in French and English, both oral and written. Mastery of CRM tools. • Data Management: Comfortable with CRM systems and digital tools to manage client data and track activities. • Autonomy and Objectives: Ability to work independently, prioritize tasks, and meet client management and business development goals. • Team Spirit: Ability to collaborate with Sales, Marketing, and Customer Service teams to ensure an optimal client experience. • Data-Driven Approach: Uses data and analytics to plan and implement prospecting and management actions. • Dynamic Environment: You will operate in a stimulating, varied, and enriching work environment. • Motivating Challenge: You will face exciting challenges within a high-performing company in the diagnostics field. • Skill Development: Opportunity to combine your technical skills in a demanding position. • Career Development: We value your growth and support our employees through various development programs. • Excellent Conditions: In addition to employment conditions, you will benefit from a performance-related bonus. We offer An exciting and dynamic work environment, with the possibility of taking on responsibilities and developing your potential. A positive work atmosphere within a framework and corporate culture that promotes respect and recognition. Social benefits as well as a 40-hour work week and 5 weeks of vacation per year. An annual package for your personal analyses and special rates for radiology procedures performed within the Unilabs Group. Contact Send this announcement to a friend. jidf5c3398aen jit0310aen jpiy26aen