Reception Manager

Job Title

Reception Manager

Job Number

HOT0CGS6

Work Locations

Hilton Birmingham Metro National Exhibition Centre Birmingham B40 1PP

Responsibilities

Join the Front Office team, managing the reception area of the hotel.

Lead staff, ensuring excellent rapport with customers and delivering a warm welcome.

Demonstrate exceptional levels of customer service and create memorable experiences for guests.

Qualifications

Preference for experience in a full-service hotel or prior role as a Reception Manager.

Leadership skills and strong communication abilities.

Benefits

• Salary of £30,768.16 per annum plus Quarterly incentive scheme based on meeting Front Office targets
• Free and healthy meals when on duty
• Grow your Career! Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing ( )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member's areas

Job Category

Guest Services, Operations, and Front Office