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Paralegal, Healthcare

Posted 22 days 7 hours ago by Jobtailor

Permanent
Full Time
Other
London, United Kingdom
Job Description
Responsibilities
  • Delivery of agreed performance targets and quality standards, including achieving 5.2 chargeable hours per day.
  • Fielding telephone calls and dealing with general queries; liaising with parties involved in claims including policyholders, insurers, experts, and witnesses.
  • Reviewing large volumes of medical records to provide a factual note of the evidence/chronology.
  • Use of Collaborate and/or Bundledocs to upload documents, providing access to clients, experts, and Counsel.
  • Maintaining a Tracker with details of new proceedings and new involvements to keep the digital file current.
  • Creating indexes and bundles using Bundledocs; and/or preparing documents digitally for use by Counsel and experts.
  • Using Foxit to split files and save into the Tracker document library.
  • Arranging conferences with clients and counsel and experts; obtaining availability for hearings, JSMs and trials.
  • Liaising with witnesses including their availability for conferences and trials.
  • Registering and updating CRU, notifying CRU of settlement.
  • Legal research.
  • Ad hoc legal tasks.
  • Assisting with billing queries.
Requirements
  • Excellent telephone and communication skills with people at all levels inside and outside of the business
  • An ability to organise and prioritise tasks using initiative
  • Calm under pressure with the ability to re-prioritise and delegate effectively when required
  • Excellent listening, verbal and written communication skills
  • Excellent IT skills
  • A team worker with the flexibility to do what is required to get a result and ensure client service levels are met
  • Ability to anticipate problems, identify solutions, and make decisions
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