Paralegal, Healthcare
Posted 22 days 7 hours ago by Jobtailor
Permanent
Full Time
Other
London, United Kingdom
Job Description
Responsibilities 
- Delivery of agreed performance targets and quality standards, including achieving 5.2 chargeable hours per day.
- Fielding telephone calls and dealing with general queries; liaising with parties involved in claims including policyholders, insurers, experts, and witnesses.
- Reviewing large volumes of medical records to provide a factual note of the evidence/chronology.
- Use of Collaborate and/or Bundledocs to upload documents, providing access to clients, experts, and Counsel.
- Maintaining a Tracker with details of new proceedings and new involvements to keep the digital file current.
- Creating indexes and bundles using Bundledocs; and/or preparing documents digitally for use by Counsel and experts.
- Using Foxit to split files and save into the Tracker document library.
- Arranging conferences with clients and counsel and experts; obtaining availability for hearings, JSMs and trials.
- Liaising with witnesses including their availability for conferences and trials.
- Registering and updating CRU, notifying CRU of settlement.
- Legal research.
- Ad hoc legal tasks.
- Assisting with billing queries.
- Excellent telephone and communication skills with people at all levels inside and outside of the business
- An ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- Excellent listening, verbal and written communication skills
- Excellent IT skills
- A team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to anticipate problems, identify solutions, and make decisions