Lead Complaints Manager: Deliver Fair, Timely Outcomes

A leading wealth management company in Southampton is seeking a Complaints Team Manager to lead a dynamic team focused on delivering timely and fair resolutions for customer complaints. The ideal candidate will have proven leadership experience, strong communication skills, and a deep understanding of complaint handling within a regulated environment. This permanent role emphasizes improving customer outcomes and requires effective stakeholder management. Join a team committed to transformation and customer-centric service.