Food and Beverage Manager

Food and Beverage Manager (HOT0CHFR)

Location: Hilton Liverpool, 3 Thomas Steers Way, Liverpool L1 8LW.

Responsibilities

• Manage all food and beverage outlet operations.
• Maintain exceptional levels of customer service.
• Ensure compliance with brand standards.
• Recruit, manage, train, and develop the food and beverage team.
• Handle guest queries promptly and efficiently.
• Work within budgeted guidelines for food, liquor costs, and payroll.
• Set departmental targets, objectives, schedules, budgets, policies, and procedures.
• Collaborate on menu development with the food and beverage team.
• Accountable for monthly stock takes.
• Motivate team members to maximize sales and revenue.
• Conduct annual and mid year appraisals with direct reports.
• Evaluate guest satisfaction levels and drive continuous improvement.
• Ensure communications meetings are held and minutes recorded.
• Be environmentally conscious and compliant with health and safety legislation.
• Assist other departments as needed and maintain positive working relationships.
• Comply with hotel security, fire regulations, and all applicable legislation.

Qualifications

• Previous management or supervisory experience in food and beverage.
• Ability to meet financial targets.
• Compliance with all food and beverage brand standards.
• Ability to work under pressure.
• Willingness to develop team members and oneself.
• Flexibility to respond to varying work situations.
• Capability to work independently or in a team setting.
• A bachelor's degree in a relevant field is an advantage.
• Passion for delivering exceptional guest service is highly desirable.

Compensation

Annual salary ranging from £35,000 to £40,000.