End-User IT Experience Manager

A leading global company in Middleton is seeking an IT Manager to enhance the overall end-user IT experience. The successful candidate will manage the Knowledge Management process within the ITSM platform and ensure high-quality IT communications. With 5+ years of experience in IT communications and a strong understanding of IT operations, you will be pivotal in driving a culture of knowledge sharing and improving service delivery across the organization. Fluent English required, additional languages valued.