Digital Product Operations Analyst

eCommerce/Online Experience/Digital Operations/Analysis

12 month FTC

3 days a week onsite

We are currently looking for an experience Product operations analyst with a background of working in b2c consumer E-commerce and digital online channels. Reporting to the Digital Programme Manager the goal is to ensure a clear understanding and documentation of user and business needs across digital initiatives where you will collaborate closely with Project Managers and support teams to execute high-impact projects from the digital roadmap.

The candidate will be required to work 3 days onsite per week in Chertsey.

Experience and Knowledge

• 3+ years of experience in digital and eCommerce analysis or operations.
• Proven track record in translating business goals into system specifications and process enhancements.
• Familiarity with a variety of eCommerce platforms and technologies; experience with Hybris preferred.
• Exposure to enterprise ERP systems, particularly SAP, is advantageous.
• Hands-on experience with digital tools such as Jira, Confluence, and Agile delivery frameworks.
• Understanding of end-to-end eCommerce flows including content management, PIM, order life cycle, and payments.

Skills

• Strong analytical mindset with the ability to work across complex technical and business contexts.
• Excellent communication skills with the ability to influence and align stakeholders.
• Adept at managing multiple priorities and adjusting to dynamic project demands.
• High proficiency in Microsoft Office tools, including Visio for diagramming.
• Working knowledge of markup and Scripting languages (HTML, JSP, JavaScript, XML, JSON) is desirable.

Advantage

• Familiarity with digital analytics tools, such as Adobe Analytics, is a plus.

*Full right to work in the UK required*

If your profile matches the above and you'd like to find out more, please apply with your up to date CV and I'll get back to you as quickly as possible.