Customer Success Manager - Growth, Leadership & Support

Position Summary

Brook Street in Tonbridge is seeking a Customer Success Manager to act as the primary contact for key customers, ensuring their needs are met and promoting product usage.

Responsibilities

• Collaborate closely with sales representatives.
• Manage customer queries and issues.
• Oversee a small customer success team.

Qualifications

• Minimum 3 years of experience in Customer Success.
• Degree in a relevant field preferred but not essential.

Compensation & Benefits

Salary: approximately £40,000 per annum. Benefits include flexible working arrangements and opportunities for professional development.