Customer Services

Logistics & Customer Administration Coordinator

Our client is seeking a proactive, detail driven Logistics & Customer Administration Coordinator to support their busy operations team. This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys keeping logistics and customer processes running smoothly.

Monday to Friday, 9am to 4.30pm - 35 hour week

£12.71 per hour

Key Responsibilities

• Daily logistics administration - completing core tasks accurately and on time to support the wider operations team.
• Customer service support - providing prompt, effective communication to the Customer Service team and ensuring all customer interactions are clear and accurate.
• Shipment tracking - monitoring shipments, updating tracking information, and ensuring customers receive timely updates.
• Supplier coordination - checking in with suppliers, resolving issues quickly, and escalating problems when necessary.
• Cross department communication - working closely with Transport and Despatch teams to keep operations aligned and efficient.

Skills & Experience

• PC literate, with confident working ability in Outlook, Word, and Metafour.
• Strong written and verbal communication skills.
• Ability to work within a team and manage multiple tasks with accuracy.
• A problem solver with a calm, professional approach.

What We're Looking For

Someone who thrives in a fast paced environment, communicates clearly, and enjoys keeping things organised. If you're reliable, customer focused, and ready to support a busy logistics operation, we'd love to hear from you.