Customer Service Professional / Assistant

Tasks:

• Support the Commercial stream (SAP SD) of the Lean Digital Core (LDC) program
• Support the new SAP module and associated processes are validated from a business perspective and meet operational readiness for go-live in January 2026
• Support the coordination and execution of User Acceptance Testing (UAT) activities for the Customer Service (Commercial) functio
• Collaborate with global and local stakeholders to define and validate test scenarios, scripts, and acceptance criteria
• Validate SAP system functionality against business requirements, including integration points with Suppy Chain Management and Finance
• Identify, document, and escalate defects or gaps in functionliaty, and support resolution tracking
• Support / represent Customer Service in daily UAT stand-ups and defect triae meetings

Requirements:

• Strong knowledge and background on SAP and IT
• Work experience for and on SAP a big asset
• Experienced Administrative Professional
• hands-on mindset.
• English: fluent /native, German: nice to have