CRM & Retention Lead - Fashion & Retail (Data-Driven)

A leading retail brand in Greater London is looking for a CRM Manager with 3-4 years of experience. The role involves developing retention strategies across email, SMS, and app platforms while leading a team member. The ideal candidate should have a customer-centric mindset, advanced data analysis skills, and experience in the retail or fashion industry. You'll be expected to monitor campaign performances and provide insights to stakeholders. The position also offers various employee benefits including discounts and virtual GP access.