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CRM & Lifecycle Lead: Onboarding, Retention & Loyalty

Posted 1 hour 45 minutes ago by Pizza Hut

Permanent
Full Time
Other
England, United Kingdom
Job Description

Pizza Hut is seeking a CRM & Customer Lifecycle Manager in London to set CRM strategy and own post-purchase communications. You will design onboarding, retention, reactivation and loyalty programmes, decide message timing, and measure impact on purchase frequency and customer lifetime value.

You will manage the CRM & Marketing Coordinator and collaborate with Paid Media, Digital Experience, Data & Analytics, Commercial Finance and the Global D&T team.

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