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Complaints & Service Improvement Assistant

Posted 4 hours 16 minutes ago by The City of Edinburgh Council

Permanent
Full Time
Other
Midlothian, Easter Howgate, United Kingdom, EH260
Job Description

The City of Edinburgh Council is recruiting an Assistant Complaint Officer in Edinburgh to provide high level administrative support to the Edinburgh Health and Social Care Partnership complaint function. You will help ensure complaints are logged, screened, and processed within the Complaints Handling Procedure.

You will contribute to delivering an effective complaints service by logging communications, supporting the ACL, and helping with performance reporting and service improvement reviews.

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