Leave us your email address and we'll send you all the new jobs according to your preferences.

Associate Client Services Manager

Posted 25 minutes 37 seconds ago by Deepstreamtech

Permanent

Full Time

HR / Recruitment Jobs

London, United Kingdom

Job Description

Requirements

An analytical demeanor adept at delving into data and identifying valuable patterns
Awareness of digital behaviour, marketing trends, and customer journeys
Strong organisational skills with the ability to juggle multiple tasks and priorities
An approach that prioritizes customer appreciation and is passionate about growth
Clear and confident communication skills, both written and verbal
Competence in Excel, Word, PowerPoint; familiarity with analytics tools (Google Analytics)
1-2 years of experience in account management, project management, or the digital media industry (preferred)
A self-starter attitude and eagerness to learn in a dynamic, fast-paced environment

What the job involves

Seeking a motivated Client Services Associate for the team to support quality campaigns and business growth
This role is ideal for someone with early experience in digital marketing or account management who thrives in a fast-paced commercial, customer-focused environment and is eager to build expertise in digital advertising, client management, and AdTech strategy
Work together win together: You will report to the Director of Client Services and collaborate with other departments, such as Product, Creative, Technical, Analytics, and Sales
Together, the teams will ensure Digital strategies are aligned with overall business strategy
Innovate with purpose: Collaborate closely with Client Services and Sales to assist with reporting, billing, and program health checks in order to drive increased revenue growth
You will work across Epsilon Business - Retail Media, Digital and Accelerate platforms gaining a deep understanding of AdTech and MarTech
Partner with Commercial Leads to assist in the successful enablement of client strategies
Support coordination cross-functional teams to keep projects on track
Support in creating and maintain project timelines, ensuring key deadlines are met
Monitor ongoing campaign activity, flagging optimisation opportunities and trends
Preparing client reporting on campaign performance and insights
Help with end-of-campaign analysis, gathering findings to guide future actions
Help maintain client promotions, aligning them with client marketing calendars and ensuring timely delivery
Chip in to the team's work on developing and implementing long-term, revenue-generating strategies
Support the tracking and analysis of internal business performance metricsStay up to date on digital behaviours, trends, and guidelines to provide fresh insights to clients and the team
Build strong internal working relationships through clear communication and reliable client support
Develop expertise in Epsilon products and services
Lead client strategy discussions by sharing observations and insights from campaign performance