Workplace Solutions - CAP Table Implementations Associate

Exciting opportunity to be one of the first point of contacts for new clients during implementation phase. As an Implementations Associate within our Workplace Solutions team, you will work with a variety of stakeholders to ensure clients are onboarded to the highest standard in our fast-paced and innovative environment. This role provides a unique growth opportunity with exposure to stakeholders within the equity space. Your excellent communication, project management, and organizational skills will be key to your success in this role.

Job Responsibilities

• Implement and manage a portfolio of companies operating employee share plans within a team framework.
• Interact with customers/clients on operational transactions and its data files related to their share plan program and execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving.
• Organize, develop and maintain procedural and process documentation related to client companies' program(s) to ensure accurate transaction processing and minimize risk while assisting with data analysis and data conversion projects.
• Assist in identifying new system tools and enhancements to existing systems.
• Implement projects to enhance business operation as well as act as a point of contact for client accounts during the implementation phase.
• Create and maintain excellent relations with key business partners.
• Identify innovative client solutions and support internal activity as well as assist with IT Support e.g. Single Sign On features / Reporting Module enhancements.

Required qualifications, capabilities and skills

• Excellent communication skills - written and verbal.
• Ability to problem solve and adapt.
• Stakeholder and project management skills.
• Proven numeric, financial analysis, documentation and procedural skills required.
• Excellent computer skills including Microsoft Excel and Word.
• Demonstrate commercial acumen with an ability to be innovative and pro-active.
• Ability to prioritize and adhere to tight deadlines.

Preferred qualifications, capabilities and skills

• Bachelor's degree in Business/Finance or equivalent experience preferred.
• Experience in Share Plan or similar industry desirable but not required.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.