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Welcome & Service Lead - Visitor Experience & Growth

Posted 15 hours 14 minutes ago by National Trust for Places of Historic Interest or Natural Beauty

Permanent

Part Time

Other

Cornwall, Bodmin, United Kingdom, PL304

Job Description

Lanhydrock, Bodmin-based National Trust is seeking an experienced Welcome Manager (Band 1) to run our visitor-facing Welcome & Service Team, lead a diverse staff and volunteers, and help deliver a first-class visitor experience.

This part-time role (30 hours/week) involves mentoring about 30 colleagues, driving membership growth and fundraising, and supporting operational planning while ensuring compliance and outstanding service across the property. Interview Mon 12 Oct.

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