Welcome & Service Lead - Visitor Experience & Growth

Lanhydrock, Bodmin-based National Trust is seeking an experienced Welcome Manager (Band 1) to run our visitor-facing Welcome & Service Team, lead a diverse staff and volunteers, and help deliver a first-class visitor experience.

This part-time role (30 hours/week) involves mentoring about 30 colleagues, driving membership growth and fundraising, and supporting operational planning while ensuring compliance and outstanding service across the property. Interview Mon 12 Oct.