Warehouse Solutions Analyst

Warehouse Solutions Analyst

Department: UniUK

Employment Type: Full Time

Location: Northampton

Description

Uniserve are the UK's leading independent logistics and trade management provider and driven by a relentless determination to deliver value to customers.

We are looking for a proactive and solutions-focused Warehouse Solutions Analyst to support the design, implementation and ongoing improvement of our warehouse systems and processes.

You will play an important role in new warehouse and customer implementations, system configuration, operational onboarding, testing and go live support. Working closely with Warehouse Operations, Process Management, IT and external technology providers, you will help turn operational requirements into practical system and process solutions.

Alongside project activity, you will provide day to day support for our Warehouse Management System (WMS) and other operational platforms, investigating issues, progressing support tickets and helping warehouse teams use systems and processes effectively.

Key Responsibilities

• Support new warehouse and customer implementations.
• Help configure, test and support warehouse systems.
• Provide day to day WMS support and resolve system issues.
• Manage support tickets and work with IT to find solutions.
• Create and update process documentation and user guides.
• Identify opportunities to improve systems and processes.
• Support testing, training and system rollouts.
• Work closely with warehouse, IT and external partners.

Skills, Knowledge and Expertise

Essential:

• Warehouse, logistics or supply chain experience.
• Experience using warehouse systems (WMS) or similar software.
• Proficient with Microsoft Excel and reporting.
• Strong problem solving skills.
• Good communication skills.
• Able to work with different teams.
• Organised and detail oriented.

Desirable:

• Experience with system implementations or testing.
• Knowledge of warehouse technology.
• Experience creating process documentation.

What We're Looking For:

You will be approachable, organised and comfortable working across both warehouse and technical environments. You will take ownership of issues, keep colleagues informed and maintain a positive, practical approach when managing competing priorities.

You should be able to explain technical information clearly, build effective working relationships and handle operational, customer and system information professionally and confidentially.

Don't worry if you don't have everything on this list. We firmly believe in the power of hiring passionate people who are keen to learn.

Benefits

Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:

• Competitive Salary: We value your skills and commitment
• Discretionary Bonus: Because your hard work deserves to be rewarded
• Pension Scheme: We've got your future covered
• Annual Salary Review: Your growth matters to us
• Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
• Interest Free Company Loan: We're here to support you
• Free On Site Parking: Convenient and hassle free
• Referral Bonus £750: Spread the word and earn some extra cash
• Care First Lifestyle Programme: Because your well being matters
• Flu Jabs Annually: Stay healthy, on us
• Life Assurance: We've got you covered
• Electric Vehicle Charging Points at Work: Embrace sustainable transport
• Flexible Career Pathway
• Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes