VodafoneThree - Commercial Lead (Consumer Billing, Credit Risk & Collections)

Working hours: Full time 37.5 hours per week - Monday to Friday

You'll step into a pivotal role where your insight and judgment will help shape the financial direction of a truly transformative organisation. As part of Finance Operations, you will act as a trusted partner and critical thinker-balancing analytical rigour with commercial curiosity-to guide decisions, challenge assumptions, and unlock meaningful business value. You'll contribute to delivering a strong and sustainable Consumer Bad Debt P&L while helping build a culture of continuous improvement and collaboration.

• Lead and support commercial appraisal and business casing for initiatives impacting the Consumer Bad Debt P&L, considering the broader business impact on revenue, margin, and cost.
• Own and evolve the FinOps Risks & Opportunities register, ensuring clarity, transparency, and proactive management of key drivers.
• Guide post implementation reviews and benefits tracking, ensuring outcomes align with expectations and lessons are embedded.
• Develop and refine forecasting models, combining precision with forward thinking scenario analysis to strengthen predictability.
• Translate complex financial data into clear, thoughtful, and actionable insights that empower confident decision making.
• Collaborate across Finance and FinOps teams, building alignment and ensuring consistency in financial assumptions and narratives.
• Shape high quality commercial materials for governance forums, communicating insights with clarity and influence.
• Continuously seek smarter, more efficient ways of working-improving processes, tools, and methodologies.
• Ensure all outputs are accurate, compliant, and aligned with governance standards, while delivering with consistency and accountability.

• Bring experience in commercial finance, financial modelling, business casing, or P&L management.
• Have a strong understanding of business performance drivers-ideally within telecoms, including revenue, bad debt, and customer value levers.
• Feel comfortable building and enhancing forecasting models, including scenario planning.
• Demonstrate both analytical strength and attention to detail, balancing accuracy with thoughtful interpretation.
• Be confident simplifying complex data into clear, meaningful insights that others can act on.
• Have experience contributing to governance processes, including post implementation reviews and benefits tracking.
• Communicate with clarity and empathy, building strong, collaborative relationships across teams.
• Be organised and dependable, thriving within structured reporting cycles and delivering with consistency.
• Bring a growth mindset-curious, proactive, and committed to continuous improvement.