Trainee Service Advisor - Excellent Career Building Opportunity

Trainee Service Advisor - Entry-Level Career Starter & Top Manufacturer Training

Are you looking to kickstart a rewarding career in the automotive industry with one of the South West's largest and most respected family-owned motor groups? We are seeking a motivated Trainee Service Advisor / Customer Service Representative to join our fast-paced, supportive team at a premier dealership in Cirencester, where your career growth is fully funded and supported.

About Us

At our dealership, we pride ourselves on creating a professional, welcoming working environment where our team members can genuinely thrive. As part of a major family-owned motor group, we place a massive emphasis on employee well being, recognition, and internal progression. If you are looking for long term job security and career advancement, this is the perfect entry level opportunity. You will receive structured, industry-leading manufacturer training alongside internal mentorship to help you master the role and climb the career ladder.

What is in it for you:

• Salary: Competitive starting salary with excellent additional bonus opportunities as you learn.
• Hours: Full Time (Specific shift patterns and hours to be confirmed upon application).
• Perks: Company pension scheme, Life insurance, Sick pay, Health & wellbeing programme, Free flu jabs, Employee & store discounts, regular Company events, Free parking, Referral programme, and fully funded manufacturer approved training courses.

What you will be doing:

• Customer Experience: Providing a warm and professional welcome to all visitors, capturing their requirements accurately, and maintaining clear communication throughout their service journey.
• Service Support: Learning to conduct vehicle walkarounds, assisting with service inspections, and clearly explaining recommended maintenance and accurate cost estimates to customers.
• Workshop Liaison: Coordinating with our team of workshop technicians and car mechanics to ensure customer vehicles are completed on time, while efficiently managing the service department's booking calendar.
• Qualifications: This is a trainee position, so prior motor trade experience is not required! A background in retail, hospitality, or any fast paced customer service role is highly desirable. You must have excellent communication skills, basic IT literacy, a proactive attitude, and a valid driving licence.

Commutable Locations:

This motor trade role is based in Cirencester, making it a straightforward commute for candidates looking for jobs near Swindon, Tetbury, Stroud, and Cheltenham.

Apply Now: Click apply today to start your career journey with our recruitment team.