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VIP Guest Experience Manager
Posted 1 day 9 hours ago by Monogram Collective
Permanent
Full Time
Hospitality & Tourism Jobs
Berkshire, Newbury, United Kingdom, RG141
Job Description
The Vineyard Hotel, part of the Monogram Collective, is seeking a Guest Relations Manager to ensure exceptional and personalised experiences across the guest journey. You will lead Guest Relations Executives and Hosts, respond to guest feedback, and collaborate with F&B, Events, Housekeeping and Maintenance to maintain luxury standards.
You will be a visible ambassador, delivering seamless hospitality and proactive problem solving while maintaining accurate records and driving service excellence
Monogram Collective
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