User Researcher: Discovery. Public Sector. GDS. £425 Inside IR35. Remote working.

Lead User Researcher - Policy & Digital Discovery

Location: UK (Remote/Hybrid options available)

Contract: Interim (Outside IR35)

Rate: £425 per day (inside)

AgileSource is supporting a high-impact programme at the intersection of policy and digital delivery. We're looking for a confident, strategic Lead User Researcher to shape research direction, influence decision-making, and guide a small team through a full discovery phase.

Key Responsibilities

• Shape the overall research approach and determine the most effective methods to generate meaningful insight
• Design and deliver a range of research activities, from exploratory and ethnographic studies to desk-based evidence reviews
• Engage senior stakeholders with credibility, building trust and championing the value of evidence
• Turn research findings into clear, actionable recommendations that inform both policy development and service design
• Lead a small multidisciplinary team through a digital discovery phase, producing outputs that transition smoothly into delivery

This role sits within a multidisciplinary environment, bridging policy and digital teams to ensure services are grounded in real user needs.

We're seeking a high-quality researcher with strong consultancy-style soft skills:

• Leadership, strategic thinking, confidence, and the ability to challenge constructively
• Government and policymaking environments
• User-centred policy design (highly desirable)
• Digital discoveries

Please forward your CV in the first instance.