TSB Migration Lead - Case Management, PKYC/B

• Own the technology strategy, roadmap, and end-to-end delivery for the Case Management, pKYC, and pKYB domain.
• Provide leadership across the TSB Migration Programme, ensuring successful delivery and operational readiness.
• Lead multiple engineering teams, suppliers and technology partners to deliver complex regulatory and business outcomes.
• Provide governance, risk management, and executive reporting across the technology domain.
• Partner with Financial Crime Operations, Compliance, Architecture, Data, and Product teams to define strategic priorities.
• Drive platform resilience, service performance, and continuous improvement.
• Champion engineering excellence, innovation, and people leadership across the domain.

Requirements

• Experience in Financial Crime, KYC, KYB, AML or Case Management platforms.
• Experience owning technology strategy, roadmap, and delivery for enterprise platforms.
• Experience leading complex transformation or migration programmes with multiple stakeholders and suppliers.
• Degree or equivalent higher education qualification in Computer Science, Information Technology, Engineering, Business or a related discipline.
• Technology strategy and architecture.
• Large-scale programme delivery and governance.
• Financial Crime technology including KYC/KYB/Case Management.
• Vendor and supplier management.
• Agile delivery and engineering leadership.

Core Competencies

Demonstrates expertise in technology strategy, roadmap development, and end-to-end delivery within the Financial Crime domain, particularly in KYC, KYB, and Case Management. Proven ability to lead complex transformation programmes, ensuring operational readiness and governance across multiple stakeholders.

Highest-signal resume keywords

• Technology Strategy
• KYC/KYB/Case Management
• Agile Delivery
• Large-Scale Programme Delivery
• Vendor Management

ATS Optimization Keywords Hard Skills

• Technology Strategy
• Roadmap DevelopmentProgramme Delivery
• Governance
• Risk Management
• Financial Crime Technology
• KYC
• KYB
• Case Management
• Agile Methodologies

Soft Skills

• Leadership
• Collaboration
• Innovation
• People Leadership
• Communication

Certifications & Qualifications

• Degree in Computer Science
• Degree in Information Technology
• Degree in Engineering
• Degree in Business

Industry Keywords

• Financial Crime
• AML
• Transformation Programmes
• Operational Readiness
• Service Performance