Trainee Technical Coordinator

Redhill, United Kingdom

Are you looking to kick-start yourcareer within an office environment? A fantastic opportunity has arisen for aconfident and detail-oriented individual to join a hard-working team as aTrainee Technical Repair Coordinator. This full-time position offerscomprehensive training and support for professional development.

The Role:

As a Technical Repair Coordinator,you will be responsible for a variety of tasks crucial to the repair process ofclaims. Your main duties will include:

• Instructing repairers on new andexisting claims.
  
• Allocating vehicles to appropriaterepairers or finding alternatives if needed.
  
• Authorising estimates within setlimits and escalating those exceeding limits to Engineers.
  
• Processing estimates,supplementary estimates, and invoices.
  
• Liaising with Engineers,Repairers, and Insurers for updates.
  
• Providing updates to Trusts,Scheme members, and Drivers on repair progress.
  
• Reviewing end-of-lease charges.
  
• Supporting assigned handlers withrepair actions.
  
• Updating claim status and records.
  
• Handling incoming calls to thedepartment.
  

About You:

The ideal candidate will be eagerto learn and possess the following:

Experience:

• Previous office experience isessential

Qualifications:

• GCSE (or equivalent) in Englishand Maths is essential.

Skills:

• A confident telephone manner.
• High-level interpersonal skills.
• Excellent attention to detail.
• Ability to follow set proceduresmeticulously.
• Computer literate with goodcomputer and keyboard skills.
• Strong planning, organisational,and time management skills.
• A flexible approach to work, withthe ability to adapt to new practices.

Office based Monday to Friday, 9amto 5pm