Tenant Liaison Officer

Tenant Liaison Officer

Location: Twickenham

Salary: £28,000 per annum

Key Benefits

• Basic salary of £28,000 to £30,000 per annum
• Company car allowance £3,000
• 32 days annual leave including bank holidays
• Enhanced company pension scheme
• Company laptop and phone
• 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break)

Role & Responsibilities

• Support and consult with residents regarding works to their homes
• Work with vulnerable tenants accommodating any additional needs they may have
• Log and record data ensuring polies are procedures are followed in line with GDPR.
• Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email
• Work includes installation of air source heat pumps(heating), and EWI works
• Ensure a smooth process for tenants throughout work being undertaken
• Attend consultation events and answer questions
• Carry out resident inductions including scope of works, condition surveys and evidence photos

About the Company

• Leading retrofit / social housing contractor
• Approved contractors on several frameworks in the Northwest
• Opportunities for career growth and development

Required Knowledge & Experience

• Minimum 3 years' experience working as a tenant liaison office / resident liaison officer
• Full UK driving licence.
• CSCS card

Application Process

• To apply, submit your CV online.
• Only suitable candidates will be contacted (response expected within 7 days if selected).
• TSR is committed to equal opportunities and confidentiality.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.