Tenant Liaison Officer

Posted 8 days 9 hours ago by TSR Recruitment

Permanent
Full Time
Other
London, Twickenham, United Kingdom, TW1 1
Job Description
Tenant Liaison Officer

Location: Twickenham

Salary: £28,000 per annum

Key Benefits
  • Basic salary of £28,000 to £30,000 per annum
  • Company car allowance £3,000
  • 32 days annual leave including bank holidays
  • Enhanced company pension scheme
  • Company laptop and phone
  • 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break)
Role & Responsibilities
  • Support and consult with residents regarding works to their homes
  • Work with vulnerable tenants accommodating any additional needs they may have
  • Log and record data ensuring polies are procedures are followed in line with GDPR.
  • Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email
  • Work includes installation of air source heat pumps(heating), and EWI works
  • Ensure a smooth process for tenants throughout work being undertaken
  • Attend consultation events and answer questions
  • Carry out resident inductions including scope of works, condition surveys and evidence photos
About the Company
  • Leading retrofit / social housing contractor
  • Approved contractors on several frameworks in the Northwest
  • Opportunities for career growth and development
Required Knowledge & Experience
  • Minimum 3 years' experience working as a tenant liaison office / resident liaison officer
  • Full UK driving licence.
  • CSCS card
Application Process
  • To apply, submit your CV online.
  • Only suitable candidates will be contacted (response expected within 7 days if selected).
  • TSR is committed to equal opportunities and confidentiality.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.