Technician 3

Technician 3
LocationFort George - Inverness IV2 7TE
Contract 3 Oct - 17 Oct
2 Weeks - Mon - Fri 09:00 - 05:30

Job Description:
Candidate Requirements:
Must hold SC Clearance.

Key Responsibilities:
This process outlines the necessary steps and responsibilities involved in setting up and managing a Refresh Clinic for device migration. It ensures the seamless transition of devices as part of a larger migration project, under the direction of the Contractor Engineer and Site Manager.

Setup Activities

• Establish the Refresh Clinic at the designated location as directed.
• Transport the required quantity of devices from the onsite storage to the clinic area, following instructions from the Contractor Engineer and Site Manager.
• Log in to systems using devices provided by the contractor team, only under their guidance.
• Perform the laptop refresh process, which includes:
• Collecting Legacy devices from users.
• Handing over new devices according to the approved migration schedule and documented procedures.
• Ensuring the handover and return of the correct number of devices per user.
• Accurately update the Contractor's workflow management system at every relevant stage.
• Promptly report any issues arising during migration activities to the Contractor Engineer and Site Manager.
• Escalate unresolved issues to an onsite Post Migration Support Engineer for further action.
• Carry out daily manual stock checks and report results to the Contractor Engineer and Site Manager.
• Repack returned devices using the original packaging of the new units.
• Clearly label all boxes per the Device Designation Rules, indicating whether each is for Refurbishment or Disposal.
• Securely return all equipment and devices to the onsite storage location at the conclusion of each day.

Next Stage Conversation with a recruiter to assess suitability.
Start Date ASAP

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