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Tableau Platform Engineer

Posted 1 day 20 hours ago by Stott and May

Permanent

Full Time

Other

London, United Kingdom

Job Description

Overview

Tableau Platform Engineer - Contract - 5 Months+ - Onsite

Required Skills

SAP BusinessObjects
- SAP BO - SAP BusinessObjects BI Platform 4.3 Support Pack 4 Patch 7 (Version: 14.3.4.5055)
- SAP IPS Application - SAP Data Services (Version: 14.3.3.385)
- SAP DS Web App - SAP BusinessObjects BI Platform 4.3 Support Pack 4 Patch 7 (Version: 14.3.4.5055)
Tableau
- Tableau Server (Version: 2023.1.7 - 64-bit Windows)
- Tableau Desktop - Professional Edition (Version: 2023.3.0)
- Tableau Prep Builder (Version: 2023.3.0)

Responsibilities

System Upgrades and Patch Management
- Perform periodic upgrades of Business Objects as new versions become available.
- Apply security patches, bug fixes, and performance enhancements as released by the vendors.
- Conduct pre-upgrade assessments, including compatibility checks and testing.
- Ensure minimal disruption by scheduling upgrades during agreed maintenance windows.
- Provide rollback procedures in case of upgrade failures.
System Monitoring and Performance Tuning
- Monitor system health, including server performance, memory usage, and query efficiency.
- Identify performance bottlenecks and optimize configurations to improve responsiveness.
- Provide recommendations on system scaling and capacity planning.
User Support and Issue Resolution
- Offer technical assistance to users experiencing issues with Tableau/Business Objects.
- Troubleshoot report generation failures, dashboard performance issues, and connectivity problems.
- Maintain a ticketing system for logging and tracking issues, with agreed response and resolution times.
Backup and Disaster Recovery Support
- Support in the regular backups of Tableau/Business Objects environments.
- Support recovery procedures in case of data corruption, server failures, or cyber incidents.
- Conduct periodic disaster recovery drills to validate system resilience.
Documentation and Reporting
- Maintain an updated knowledge base for troubleshooting and best practices.
- Provide periodic reports on system health, incidents, and resolutions.
- Document all patches, upgrades, and major changes in the environment.