Tableau Platform Engineer

Posted 1 day 20 hours ago by Stott and May

Permanent
Full Time
Other
London, United Kingdom
Job Description
Overview

Tableau Platform Engineer - Contract - 5 Months+ - Onsite

Required Skills
  • SAP BusinessObjects
    • SAP BO - SAP BusinessObjects BI Platform 4.3 Support Pack 4 Patch 7 (Version: 14.3.4.5055)
    • SAP IPS Application - SAP Data Services (Version: 14.3.3.385)
    • SAP DS Web App - SAP BusinessObjects BI Platform 4.3 Support Pack 4 Patch 7 (Version: 14.3.4.5055)
  • Tableau
    • Tableau Server (Version: 2023.1.7 - 64-bit Windows)
    • Tableau Desktop - Professional Edition (Version: 2023.3.0)
    • Tableau Prep Builder (Version: 2023.3.0)
Responsibilities
  • System Upgrades and Patch Management
    • Perform periodic upgrades of Business Objects as new versions become available.
    • Apply security patches, bug fixes, and performance enhancements as released by the vendors.
    • Conduct pre-upgrade assessments, including compatibility checks and testing.
    • Ensure minimal disruption by scheduling upgrades during agreed maintenance windows.
    • Provide rollback procedures in case of upgrade failures.
  • System Monitoring and Performance Tuning
    • Monitor system health, including server performance, memory usage, and query efficiency.
    • Identify performance bottlenecks and optimize configurations to improve responsiveness.
    • Provide recommendations on system scaling and capacity planning.
  • User Support and Issue Resolution
    • Offer technical assistance to users experiencing issues with Tableau/Business Objects.
    • Troubleshoot report generation failures, dashboard performance issues, and connectivity problems.
    • Maintain a ticketing system for logging and tracking issues, with agreed response and resolution times.
  • Backup and Disaster Recovery Support
    • Support in the regular backups of Tableau/Business Objects environments.
    • Support recovery procedures in case of data corruption, server failures, or cyber incidents.
    • Conduct periodic disaster recovery drills to validate system resilience.
  • Documentation and Reporting
    • Maintain an updated knowledge base for troubleshooting and best practices.
    • Provide periodic reports on system health, incidents, and resolutions.
    • Document all patches, upgrades, and major changes in the environment.

Full details given upon application