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Systems Administrator
Posted 1 hour 57 minutes ago by Metanoia Institute
We're looking for a Systems Administrator to take operational ownership of the Institute s core digital systems, ensuring they are reliable, secure, and effective in supporting both academic and professional services functions.
This is a hands-on technical role focused on the day-to-day administration, maintenance and optimisation of key platforms, including our virtual learning environment (Moodle), our student information system (Quercus), and other institutional systems. You will play a critical role in ensuring systems are functioning effectively, supporting users, and enabling a high-quality digital experience across the organisation.
You'll bring strong technical capability alongside a practical, solutions-focused approach, be confident working across a range of stakeholders and able to translate technical issues into clear, actionable outcomes and you'll have:
- Experience administering digital systems in a complex organisation (ideally in higher education or a similar environment)
- Experience working with Moodle or comparable platforms
- Strong troubleshooting and problem-solving skills
- Experience managing system updates, releases and user access
- Ability to produce clear documentation and user guidance
- Strong organisational and communication skills
If you have the following, even better:
- Experience working with student information systems (e.g. Quercus), CRM platforms or integrated systems
- Knowledge of data protection, system security and compliance considerations
- Experience with integrations, databases or reporting tools
This role sits within our Operations & Facilities team and is distinct from academic development or learning design activity.
Metanoia Institute
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