Systems Administrator

Posted 2 hours 58 minutes ago by Metanoia Institute

Permanent
Not Specified
Academic Jobs
London, United Kingdom
Job Description

We're looking for a Systems Administrator to take operational ownership of the Institute s core digital systems, ensuring they are reliable, secure, and effective in supporting both academic and professional services functions.

This is a hands-on technical role focused on the day-to-day administration, maintenance and optimisation of key platforms, including our virtual learning environment (Moodle), our student information system (Quercus), and other institutional systems. You will play a critical role in ensuring systems are functioning effectively, supporting users, and enabling a high-quality digital experience across the organisation.

You'll bring strong technical capability alongside a practical, solutions-focused approach, be confident working across a range of stakeholders and able to translate technical issues into clear, actionable outcomes and you'll have:

  • Experience administering digital systems in a complex organisation (ideally in higher education or a similar environment)
  • Experience working with Moodle or comparable platforms
  • Strong troubleshooting and problem-solving skills
  • Experience managing system updates, releases and user access
  • Ability to produce clear documentation and user guidance
  • Strong organisational and communication skills

If you have the following, even better:

  • Experience working with student information systems (e.g. Quercus), CRM platforms or integrated systems
  • Knowledge of data protection, system security and compliance considerations
  • Experience with integrations, databases or reporting tools

This role sits within our Operations & Facilities team and is distinct from academic development or learning design activity.