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Strategic Customer Success Manager - Growth & Renewal

Posted 1 day 11 hours ago by SmartSearch

Permanent
Full Time
Sales & Marketing Jobs
Yorkshire, Ilkley, United Kingdom, LS290
Job Description

SmartSearch, a UK-based AML verification software provider, is seeking a Customer Success Manager to nurture Strategic Accounts, renew with confidence and drive growth. The role emphasizes high-touch engagement, risk-aware planning and value-led conversations with senior stakeholders.

You will manage a portfolio of mid-market to high-value customers, use HubSpot for health and renewal signals, and collaborate across teams to expand product adoption, including Credas identity verification.

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