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Strategic CSM: Retention & Growth in SaaS
Posted 1 day 22 hours ago by Once For All Limited
£40,000 - £55,000 Annual
Permanent
Full Time
Other
Hampshire, Basingstoke, United Kingdom, RG21 7AT
Job Description
A cloud-based SaaS business in Basingstoke is seeking a Customer Success Manager to enhance customer satisfaction and retention. In this role, you will manage key accounts, communicate effectively with customers, and utilize tools like ChurnZero and Salesforce to track interactions. Candidates should have at least 2 years of experience in related fields. The position comes with benefits such as a 10% bonus, wellness fund, and professional development opportunities.
Once For All Limited
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