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Strategic CSM: Fintech & Crypto Payments Growth

Posted 48 minutes 8 seconds ago by Orbital Group

Permanent

Full Time

Other

England, United Kingdom

Job Description

Orbital is seeking a Customer Success Manager to manage a portfolio of existing Orbital customers, driving revenue growth, retention and wallet share optimization across a global client base. You will foster strong relationships, cross-sell and upsell while ensuring high satisfaction across industries.

You will collaborate with the BDD and CS teams to implement strategies, develop Strategic Account Plans, and oversee risk management and forecasting.

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