Store Manager

Job Number: LM

Join us as a Store Manager at our Llandudno store, leading and coaching the team to provide the best possible luxury service to our Clogau customers.

The Role: Store Manager

Location: Llandudno

Working Hours: 40 hours per week

Salary: £27,000 - £29,000 per annum & commission.

Working Pattern:

• Monday 09:30 - 18:00
• Tuesday 08:30 - 18:00
• Wednesday 08:30 - 15:30
• Friday 08:30 - 15:30
• Saturday 08:30 - 18:00

Company benefits

A positive workplace culture, a generous sales commission scheme, great employee discount, pension contributions, incentives to complete online E-Learning, development opportunities, company events and more!

The Role

As a Store Manager you will lead the general operations of the store, ensuring the store runs efficiently and effectively on a day to day basis. The Store Manager will assume responsibility for the service and sales goals of the store, ensuring all our customers are provided with a positive in store experience.

Main duties will include, although not be limited to:

• Manage the day to day operations of the store.
• Deliver excellent customer service, dealing with high level queries, customer service issues and complaints in a timely manner.
• Lead and motivate all team member to deliver KPIs, service and sales goals.
• To cash up and supervise when this is being completed by other designated staff members.
• Ensure all staff are fully trained.
• To ensure stock takes are conducted correctly and ensure staff are fully trained in this procedure.
• To keep the appearance of the store to the required standards.
• To maintain the security of the store.
• Communicate regularly with store staff, ensuring they are aware of the store's goals and priorities.
• Ensure regular one to ones are held with all team members.
• Recruitment of store positions.
• Understand your local market and liaise with head office on potential initiatives.

To be considered for this Store Manager role you will have the following experience, skills and attributes;

• Eligibility to work within the UK
• Successfully pass a DBS check.
• Ability to successfully lead, manage and motivate teams.
• recent experience in a retail store management role.
• excellent communication and customer service skills.
• ability to build and maintain effective working relationships.
• ability to plan and priorities workload to reach deadlines.
• excellent attention to detail.
• A positive people leader.
• Ability to travel to other stores when required.

Application deadline: 11 September 2025

Interview date: 15 / 16 September 2025

Interviews for this role will take place at our Head Office based in Bodelwyddan.

Please note: The successful candidate will spend their first week at Head Office, North Wales. You must be able to commit to the working pattern. The company reserves the right to close the vacancy early.