Store Manager

Store Manager

Department: Region 6

Employment Type: Permanent - Full Time

Location: Notting Hill

Compensation: £32,000 / year

Description

Here at Safestore, our people make the difference. We're a friendly team that thrives on providing exceptional customer service, while selling the right storage solutions to our customers.

Basic starting salary: £32,000 per annum, with a monthly bonus that can increase your total earnings to up to £36,800 per year.

As a Store Manager, you will lead by example, providing your team with all the encouragement and training they require. You will motivate them to deliver an excellent customer experience and build strong customer relationships. Your focus will be on driving your team's performance and maximising sales.

We want you to be yourself, and soon you will be part of the Safestore team, delighting our customers and achieving your store's bonus targets.

This is a full-time, permanent role working 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (extended hours until 8:30pm on Thursdays), and Sundays from 10:00am to 4:00pm.

What we will offer you:

• 28 days paid holiday per year (including bank holidays)
• Bonuses based on achieving targets
• Enhanced parental leave
• Pension scheme
• Healthcare cash plan for colleagues
• Wellbeing initiatives such as discounted gym memberships and cycle-to-work schemes
• Sharesave scheme with a history of success
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme

What you will offer us:

• Sales: Achieving targets by understanding customer requirements and advising on the best solutions, from enquiry to move-in, while driving store performance (P&L)
• People: Leading and motivating the team through coaching and constructive feedback to enhance performance
• Customer service: Maximising customer experience through exceptional service
• Store Standards: Managing store responsibilities including Health and Safety and maintaining high standards to impress customers

A successful Store Manager will:

• Have previous management experience
• Possess an operational background in a customer-facing environment such as retail or consultative sales
• Be capable of leading and coaching a team for performance
• Be able to communicate effectively and build relationships with stakeholders
• Have strong commercial acumen
• Lead your team in the fast-moving storage industry environment