ServiceNow Developer

Overview

We are seeking a skilled and motivated ServiceNow Developer to join our team, supporting the delivery of high-quality ServiceNow solutions across a range of public and private sector projects. Working closely with a Lead Technical Consultant and experienced team members, you'll be responsible for developing and configuring solutions in line with agreed user stories, using established standards and platform best practices.

This is a great opportunity for someone with hands-on ServiceNow experience who wants to contribute to meaningful transformation initiatives while continuing to grow their skills through professional development and collaborative delivery.

Responsibilities

• Configuration and Development - Deliver high-quality ServiceNow configurations and customisations aligned with assigned user stories and platform best practices.
• Design Participation - Contribute technical insight during story refinement and solution design discussions, helping ensure technical feasibility and early issue identification.
• Platform Standards - Follow established development standards, naming conventions, and guidance to maintain consistency and quality across the codebase.
• Team Collaboration - Work effectively with Architects, Business Analysts, Testers, and Administrators to clarify requirements, manage dependencies, and resolve issues promptly.
• Agile Engagement - Participate actively in sprint planning, stand-ups, retrospectives, and other agile ceremonies to support iterative delivery and continuous improvement.
• Peer Review and Learning - Take part in code reviews and knowledge sharing, contributing to team learning and ongoing development quality.
• Continuous Improvement - Suggest improvements to development practices and delivery processes that support more efficient and maintainable solutions.
• Professional Development - Own your learning and certification journey, staying up to date with ServiceNow developments and achieving relevant certifications.
• Internal Contribution - When not on customer projects, contribute to internal initiatives, reusable collateral, or upskilling activities.

Experience, Skills, and Qualifications

• Experience delivering development and configuration within multiple areas of the ServiceNow platform.
• Understanding of ServiceNow platform capabilities such as scripting, workflows, catalog and integrations.
• Familiarity with Agile/Scrum methodologies.
• Strong problem-solving skills and ability to work effectively in a collaborative delivery environment.
• SC clearance (or eligible to obtain SC clearance).
• Multiple ServiceNow Certified Implementation Specialist certifications.
• Familiarity with ATF desirable but not essential.

Methods and Benefits

• Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.
• Autonomy to develop and grow your skills and experience
• Be part of exciting project work that is making a difference in society
• Strong, inspiring and thought-provoking leadership
• A supportive and collaborative environment
• Development - access to LinkedIn Learning, a management development programme, and training
• Wellness - 24/7 confidential employee assistance programme
• Flexible Working - including home working and part time
• Social - office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
• Time Off - 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
• Volunteering - 2 paid days per year to volunteer in our local communities or within a charity organisation
• Pension - Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
• Discretionary Company Bonus - based on company and individual performance
• Life Assurance - of 4 times base salary
• Private Medical Insurance - non-contributory (spouse and dependants included)
• Worldwide Travel Insurance - non-contributory (spouse and dependants included)
• Enhanced Maternity and Paternity Pay
• Travel - season ticket loan, cycle to work scheme
• For a full list of benefits please visit