Service Lead

Service Lead

Health and Social Care Sector - Hartlepool, TS25 4BZ

£26,294 per annum. Full time, Permanent - 39 hours per week. Driver with access to their own vehicle essential for this role.

Real Life Options provide support to people with autism, learning disabilities, and complex needs.

About the Role

You will be required to provide on call duties on a rota basis for your locations, attend and participate within team meetings and service user reviews, ensure medication procedures are in place and service users are supported appropriately. Undertake specified managerial responsibilities, which contribute to the overall management of the support services provided.

Our Service

We deliver creative, dynamic and person centred services providing a range of individualised support to people living in shared supported living properties and individual tenancies. You will play a key role in the assessment of the service user and development of a Person Centred Plan, facilitating participation of all workers in implementation of the agreed plan.

The role will be to cover support with all our residents so we are looking for applicants with experience in working with people with mental health and challenging, complex behaviour.

Working in this role you would need to be resilient, have an open mind, and have a non judgemental approach, so this would appeal to people who share a real interest and have experience in complex care.

Experience Needed

• Demonstrable track record of working with people with learning disabilities in a supported living and enabling environment.
• Commitment to the principles of community care.
• Understanding of development needs of adults with a learning disability (social, personal, physical, occupational and leisure).
• Understanding of the needs of people with disabilities, including learning disabilities, multiple disabilities and complex needs.

Benefits

• A minimum of 28 days paid holiday a year, including bank holidays (pro rate for part time staff).
• Accredited training giving you the knowledge and skills to deliver a first rate job - develop professionally through training, mentoring, and a strong support network.
• Employer contributory pension scheme.
• Health Cash Plan (for full/part time contracted hours).
• £10,000 Life cover.
• A free Employee Assistance Programme (including a medical helpline, telephone and face to face counselling, debt, financial and legal information).
• A reward gateway with access to discounted goods and services.
• Cycle to Work scheme.
• A financial wellbeing scheme.
• Refer a Friend incentive bonus (terms and conditions apply).
• Recognition initiatives.

Our Values

Respect - Honesty - Responsibility - Excellence.

Core Competencies

Honest, Good Communicator, Strong Values, Flexible, Passionate, Self Motivated, Reliable, Caring, Inclusive.

Real Life Options is an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we'll be happy to make reasonable adjustments to enable you to achieve your best.