Service Improvement Project Manager - Band 7

Overview

Service Improvement Project Manager - Band 7

Part Time role (35 hours per week)

The closing date is 24 March 2026

Interview Date - Monday 30th March 2026

Main duties

• Providing robust project management using appropriate project methodology.
• Facilitating the provision of change capability to support the deployment of the Trust's Transformation and Improvement Portfolio aligning to local and national priorities, ensuring improvements are sustainable, by supporting and facilitating service improvement interventions with all staff across the organisation.
• Working alongside a team of change specialists; impart improvement expertise gained through relevant learning and significant experience and application to the organisation as a whole and support the on-going development of the Trust's Vision and Values and principles required to achieve cultural change.
• Agreeing benefits and managing benefits realisation, responsible to the Project Team for ensuring that programme benefits are realised.
• Supporting Operations Managers, Senior Clinician and Operational staff in the definition of benefits and development of a benefits model, testing benefit assumptions and defining appropriate measures to assess benefits realisation.

About us

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.

We have been delivering a wide-ranging transformational change programme focussed on changes to our infrastructure, workforce, working practices and systems to ensure future sustainability and that we are an integral system partner in the local health and care economy.

Job responsibilities

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

This is an exciting time in the development of our local Integrated Care System, and this role will support delivery of our ambitious transformation programmes. This role will be instrumental in developing relationships and partnerships across the integrated care system in order to deliver the programme of works.

You will be responsible for working alongside clinical, operational and programme leads supporting change and improvement projects in the Trust which align and interface with the transformation priorities.

As one of a team of Service Improvement Project Managers, the post holder will support the Transformational Programme Managers in the provision of a range of quality, cost and service improvement, professional project, change and benefits management services to a range of clinical and corporate services in the delivery of the Trusts Transformation and Improvement Portfolio.

The post holder will perform discovery work to evaluate and baseline processes, procedures and documentation and identify targets for improvements to be delivered by the projects.

Provide robust project management methodology to the delivery of improvement projects supporting the Transformational Programme Managers to deliver the project outputs, outcomes, and benefits and to lead change management, cost improvement and benefits realisation activity across into the business.

Person Specification Qualifications

• Educated to degree level or equivalent significant experience of working at an equivalent level
• Project management qualification and significant experience of application of learning in practice
• Trained in Service Improvement methodologies with significant experience of application of learning in practice
• Evidence of continued professional development and commitment to continued learning and development in Service Improvement subject area

Experience

• Significant demonstrable experience of delivering change programmes
• Experience of planning and delivering cost improvement projects
• Experience of planning and delivering quality service improvement and redesign projects
• Significant demonstrable experience of co-ordinating projects in complex and challenging environments
• Experience of managing risks and issues
• Demonstrable experience gained in a healthcare environment
• Demonstrable successful delivery of project outputs to required time, quality and cost

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Coventry and Warwickshire Partnership Trust