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Service Desk Team Lead: Grow Talent & KPIs
Posted 8 hours 11 minutes ago by 慨正橡扯
Permanent
Full Time
Other
Staffordshire, Birmingham, United Kingdom, B19 1
Job Description
Atos is expanding its Birmingham delivery capability and building a Level 1 Support Service Desk with three Team Leaders. You will lead teams including Apprentices, driving performance, coaching, onboarding and continuous improvement to deliver outstanding customer service.
You will work closely with management to ensure targets are met, develop staff capabilities and maintain high standards of service delivery in a centralised delivery model.
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