Service Desk Manager - Lead IT Operations (Defence)

Nuclearinst is seeking a Service Desk Manager in Bristol to lead IT service teams ensuring quality and responsiveness for critical defence operations. This full-time role involves managing day-to-day service desk functions and developing strong customer relationships while meeting service delivery targets.

Successful candidates will possess a degree in IT and ITIL certification, alongside excellent analytical and problem-solving skills. The position offers a comprehensive benefits package including a generous holiday allowance and professional development opportunities.