Service Desk Coordinator

Operations Team - DMG Delta - Bishops Stortford

Do you come from a building services background?

DMG Delta Ltd is a well-established and growing organisation within the HVAC industry, providing first class planned and reactive maintenance services across Greater London and the Home Counties area.

We are looking for a Service Desk Coordinator to schedule our team of 17 engineers and to assist with general administrative tasks such as sub contractors and invoicing.

• Head Office: Bishops Stortford
• Salary: £28,000 - £30,000 a year
• Hours: 8am - 5pm Monday - Friday (40 hours per week)
• Job Type: Full-time, permanent
• Reporting to: Operations Manager

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Sick pay: Generous sickness and accident insurance
• Loyalty Bonus: After two years' service
• Life Assurance: x2 annual salary
• Wellness: Via our Employee Assistance Programme, we offer immediate access to a private GP plus confidential telephone counselling that operates 24 hours a day, 365 days a year
• Eye Care: Annual eye checks will be reimbursed
• Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the quarter and a managers incentive scheme
• Tech Desk Support
• On-site parking
• Company events
• Onsite gym and spa
• Tennis court to include group coaching sessions.
• Bring your dog to work day

Key Responsibilities

• Scheduling experience
• Previous office experience working for service provider in customer facing role would be an advantage
• Previous experience within building services company would be an advantage
• Good organisational skills

Qualifications

• UK Driving License (preferred)

Experience

• Building services: 1 year (preferred)
• Engineer scheduling: 1 year (preferred)
• Administrative: 1 year (required)

To Apply

• You must be living and authorised to work in the UK to apply for this position.