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Service Delivery Coordinator

Posted 1 day 20 hours ago by Cpl Group

Permanent

Full Time

Other

Munster, Ireland

Job Description

Key Responsibilities

Recruitment
- Ensure full TA cycle is adhered to
- Recruitment Administration
- Assist in full candidate journey
- Advertising roles
- Initial candidate screening
- Advising and guiding candidates through the process
- Arranging interviews
- Reference checks, medicals, uniforms, and ad hoc requests as needed.
- Support candidates through the recruitment process including aftercare assistance
- Consistently grow the candidate pipeline, filling it with high calibre candidates through multiple sourcing channels
Administrative Support Responsibilities
- Develop and maintain strong working relationships with hiring manager in a variety of departments.
- Perform work in accordance with the designated KPI's and SLA's
- Support candidates through the recruitment process including aftercare assistance
- Conducting Cpl induction and completion of Manual Handling training (training provided)
- Completion of system set up for all new hires
- Support employees on any HR issues or queries they may have and facilitating actions to resolve these in a timely manner.
- Supporting administration around agency and contractor's compliance
- Maintaining of monthly and quarterly reporting for Finance, EHS, HR (recruitment+ attrition) for both client and Cpl.
- Participate in the development of presentations and relevant material for clients.
- Supporting with Disciplinary and Grievances ensuring accurate and timely resolution and documentation of concerns or issues
- AOB/ escalations or adhoc requests from the site

Skills/experience/competencies required:

Minimum of 2 years' experience recruitment, HR or experience within a Managed Service (MSP/RPO)
Excellent stakeholder engagement skills and communicating effectively.
Autonomous, innovative and solution focused.
Strong organisational and reporting skills.
Ability to prioritize work from multiple stakeholders in a high volume, dynamic environment.
Proficiency in MS Office Products, particularly, Word, Excel & PowerPoint. Familiarisation with Teams, One Note beneficial and Salesforce beneficial