Service Advisor

We have a vacancy for a Service Advisor looking to work in a less pressured environment for an established independent business, specialising in Volkswagen, Audi, SEAT, Cupra and Skoda products.

Working in our front-of-house reception duties include

• Checking in customers at the start of the day and confirming work requirements
• Taking telephone bookings for future work
• Looking up and ordering of parts
• Production of customer invoices
• Preparing job cards for future bookings
• Explaining the work carried out and handing over the customer's vehicles
• A good knowledge of vehicle parts and locations is key to this role

• Excellent rates of pay
• No weekend or Bank Holiday working
• Minimum 22 days holiday plus all Bank Holidays
• No productivity targets
• Working with main dealer/factory equipment and access to all technical information
• Clean and comfortable working conditions
• Manufacturers' training courses available (Volkswagen Group Head Office, Milton Keynes)
• Working with a highly experienced and customer focused team
• Working for a privately owned business who prides themselves on customer service and providing the best working environment for our colleagues