Service Advisor

Service Advisor

Location - Ilford

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor

• Take Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Meeting and greeting service customers and identifying their service requirements.
• Updating customers with technical issues.
• Dealing with complaints.
• Seize opportunities for up selling products.

Skills and Qualifications of a Service Advisor

• Must have previous experience as a Service Advisor.
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
• Must be money motivated with confidence in up selling.
• Must be fully customer focused, presentable and professionally dressed.
• Ability to thrive within a busy service department.
• Full clean UK Driving Licence.

Please contact Kelsey Skills and quote job number: 53358