Service Advisor
Posted 8 days 4 hours ago by Auto Skills UK
£60,000 - £80,000 Annual
Permanent
Full Time
Other
Essex, Ilford, United Kingdom, IG1 1
Job Description
Service Advisor 
Location - Ilford
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities of a Service Advisor- Take Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Meeting and greeting service customers and identifying their service requirements.
- Updating customers with technical issues.
- Dealing with complaints.
- Seize opportunities for up selling products.
- Must have previous experience as a Service Advisor.
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
- Must be money motivated with confidence in up selling.
- Must be fully customer focused, presentable and professionally dressed.
- Ability to thrive within a busy service department.
- Full clean UK Driving Licence.